Extreme Networks ExtremeWorks Advanced Hardware Replacement RMA Only Service offering provides advanced parts replacement for covered products (as defined herein), according to particular levels of purchase. Upon diagnosis of a reported failure, this service offering covers the replacement part with arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
These offers (97304, 97307) are Intended to be utilized in conjunction with Platform ONE Subscriptions, which include TAC & OS support. These add-on maintenance services are specifically designed for products receiving TAC support through their subscriptions, ensuring comprehensive coverage and enhanced service continuity.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features phone support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Parts Replacement service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum dependability and accurate results
