This is an optional add-on hardware replacement service for existing Cisco Meraki Customers with active subscription licenses that include technical support services.

Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.

• Provides reliable support to resolve all your technical issues
• Features phone support service for dependable efficiency with peace of mind
• On-site support helps youlimit any downtime to the absolute minimum
• 4 Hour - Replacement service response time for your convenience with maximum efficiency